Due to COVID restrictions, City Hall services are available by appointment only (1 person per appointment),
no walk ins will be accepted.
Ensure you book the correct service. If you do not book the correct service, you will not be seen.
To maintain records, administer elections, issue all licenses and passports in a timely and efficient manner and provide citizens with requested data.
The department sees approximately 80,000 individuals annually assisting them with various transactions. We welcome you to visit us!
The Citizen Services Department is also the office of the City Clerk and is responsible for the administrative and record keeping functions for all City Council actions and administers local, state and federal elections. Additionally, the department issues all business licenses for the city. Please see the Business License page for additional information and license applications.
We also offer a full-service motor vehicle department where you can get your Minnesota ID, driver's license, title transfers, vehicle registration (tabs), boat and motorcycle registration.
Need a Passport? Come and see any of our staff members who are trained as Federal Passport Agents and we will assist you in applying for a passport or photos for a passport renewal.